Features and Benefits of VoIP?

Voice over IP (VoIP) is on the cutting edge of business telephony. With the ability to carry voice and data on your IP network, VoIP helps consolidate service providers, as well as provide additional telephone functionality

VoIP (voice over IP - that is, voice delivered using the Internet Protocol) is a term used in IP telephony for a set of facilities for managing the delivery of voice information using the Internet Protocol (IP). In general, this means sending voice information in digital form in discrete packets rather than in the traditional circuit-committed protocols of the public switched telephone network (PSTN). A major advantage of VoIP and Internet telephony is that it avoids the tolls charged by ordinary telephone service.

There are two ways to handle calls, where quality is traded off for savings. The lowest cost is to route the calls over the Internet. There is no quality guarantee as the packets can traverse numerous carriers on its journey. This is often used for International calling, where the costs to talk with remote offices can be significant.

The other option is to use your ISP to switch your calls directly to your Local/Long Distance Carrier. Quality rules are set up both on your router and the ISP's Routers. The calls are converted back to "Voice" and handed off at the ISP's facility. The savings result from bypassing the customer's local switch, greater circuit capacity, (IP takes up less bandwidth than traditional voice), and a smaller number of lines (or dial tones) on the monthly recurring bill.

Features and Benefits:

Calling Cost Savings - Both local and long distance minute costs are reduced with VoIP.

Lower Internet Costs - By having voice and internet on the same line and from the same provider, costs are reduced for both services.

Quality - VoIP matches your existing phones' quality and adds more functionality at a cheaper price. Both your router and our router have quality control rules to make sure your calls are clear and uninterrupted.

Reduced Maintenance - With VoIP your company gains truly converged voice, data, and video services from one service provider. This helps decrease time and money spent in maintenance of three separate systems.

Low Risk - You don't need to change all at once to gain benefits from VoIP; start by converting a few lines and immediately start saving. A new VoIP system can work with your existing PBX equipment as you seamlessly integrate VoIP into your business.

Easy Upgrades - When you decide you need more from VoIP, you can upgrade to IP phones and eliminate your old PBX equipment. By reducing the amount of equipment in your office, you cut costs but increase functionality.

Reduced Operational Expenses - With VoIP each employee can control his/her own telephone functions directly from their desktop computer. This eliminates the need for central administration of telephone services, reducing expenses.

Innovative Options - Major mobile phone and hand-held device companies are already providing products that will allow you to stay in touch with your office voice network when you're on the road. Connect to the internet from anywhere with your hand-held or mobile phone, and have access to the same VoIP services you would in your office.

Contact Us!- To get more information about VoIP and to decide if this solution is right for you, call us at 1-858-518-6390.